How not to manage Gen Y: The 7 worst management traits

This is the second article in a series on managing the twenty-somethings in your newsroom, collectively called Gen Y. (See Who The Heck is Gen Y? in this same area.) Based on their very different upbringings and resulting perspectives on work and life, here are the seven ways Gen Yers do NOT like to be managed.

1. Close-mindedness: They never listen!

Talking about his supervisor, your Gen Yers might have put it this way: She never defined the big picture or specific goals, so her commands often seemed vague and contradictory. She blamed everyone but herself when communications broke down and things didn’t get done her way.

When you’re an expert in your field. You especially must practice open-mindedness. Often, experts are tempted to close out other voices, opinions, and perspectives. But if you do that, you’ll lose the enthusiasm, creativity and productivity of your young talent.

Your Gen Yer might have said it this way: He’s domineering, closed minded and unfriendly—even insulting. He’s an ineffective delegator with poor communication skills who has little tolerance for innovation and even less insight into what motivates me.

2. Ineffective delegation: They don’t assign meaningful work!

Gen Yers want to be sufficiently challenged with the pace and scope of the work. Remember, increasing responsibility lights their fire! If you’re not sure if you’re challenging them enough, simply ask. Gen Yers will be happy to tell you!

3. Lack of knowledge and organizational skills: They don’t know what they’re doing!

Gen Yers are forgiving when their manages are less than adept at technology. That’s an opportunity for them to shine! But when managers aren’t proficient in the core competencies of management—in such areas as organization, planning, decision making and goal setting—Gen Yers find them lacking in credibility.

Positions and titles mean little to this generation. Rather, the person with hands-on knowledge and who can help them get the job done and accomplish their goals wins their loyalty and admiration.

4. Inability to train or to facilitate training: They don’t know how to teach!

Since on-going education is so important to Gen Yers, managers who don’t provide effective training or any training earn low marks.

5. Disrespect for young people: They treat us like idiots!

The “self-esteem” generation bristles when people treat them like know nothing kids. They believe that what they can do is much more important than how old they are.

If the people you work for don’t respect you, you’re not going to respect them. –Gen Yer

6. Intimidating attitude: Who wants to work with anyone like this?

Like anyone with an ounce of self-respect, Gen Yers don’t respond well to management by intimidation. Domineering people with short, hot tempers leave this generation cold. Condescending people who yell and scream lose their loyalty instantly.

Remember: Gen Yers have access to highly sophisticated psychological interpretations of abusive behavior. They’ve been taught their whole lives never to let anyone treat them in a way that makes them feel uncomfortable. Consequently, these young people are not going to sit around and feel victimized. They will investigative, gather information, interpret and respond accordingly.

The golden rule applies to everyone. And the yelling thing has got to go. --Gen Yer

7. Overemphasis on outward appearance: Are they managing the book or the cover?

Yea but, what do they want and how do I manage them effectively? Stay tuned for the next installment!

Source: Managing Generation Y; Global Citizens born in the Late Seventies and Early Eighties by Carolyn Martin and Bruce Tulgan