“Hi. A few months ago I criticized your station and said the backdrop
looked like a morgue! Well, the changes you folks have made are GREAT! [KTVE] is so much easier to see and very bright. Keep up the good work.”
-- Titus Kratz Jr. West Monroe, LA
 

A Station Transformed…

Titus and scores of Louisiana viewers are raving about RTNDA’s Ultimate Newscast Makeover project. Working with RTNDA’s Region 6 Representative, Chip Mahaney, The Coaching Company recently teamed up with set designer FX Group, graphics designer VDO and Stephen Arnold Music to totally rebrand this year’s winner, KTVE in Monroe. KTVE’s new strategy, new set, new graphics, and new music debuted March 30, the same day its morgue, well, died.

Just completing its second year, UNMO’s goal is to radically improve the news showcasing of a needy television station – entirely gratis -- and to share an inside look at the makeover process with convention participants. The group presented the story of KTVE’s transformation on April 29th in Las Vegas.

New to the team this year, The Coaching Company’s Dennis Kendall also kicked in more than 20 on-site days of Total Station Coaching, including strategy, content and performance coaching, and steady guidance through rehearsals and launch.

“We could not have done this makeover without The Coaching Company. Their wisdom, expertise and, most importantly, their ability to unite our crews and talent as a team was so powerful and so appreciated. “ – Rachel Goad, KTVE Morning Anchor

But Rachel, who appears on our Home Page, was understandably most pleased with FX Group’s refreshed set, for which TCC provided design consultation.

“It has exceeded all my expectations! As a producer and anchor, I love it because it allows so many new opportunities for camera shots and interaction. The new weather center has really added a fresh venue. Ayna [KTVE’s morning meteorologist] and I can now interact at different locations to create variety and tell stories better -- keeping our viewers awake and interested.”

…And Lessons Learned

If you missed the Vegas presentation, you can purchase the session tapes or order the documentary produced by Chip Mahaney at rtnda.org. But if you’re thinking about a massive makeover or even a minor refresh, there are lessons to be learned from the UNMO experience at KTVE:

  • Budget your refreshed set realistically. $50,000 for set revisions doesn't mean you'll spend $50,000 with a set company like FX Group. You'll spend a lot on technology, such as wireless mics and IFBs, additional lighting instruments, new connectors, additional/replacement dimmer packs, additional AC outlets, and set technology like DLPs, LCDs and plasma screens. Don’t forget cabling, new chairs, and new flat screens for your weathercenter and main desk.
  • Budget your graphic overhaul realistically. In addition to design and license fees, you'll spend money for external hard drives, memory and OS upgrades, plus new fonts, plugins and applications.
  • Budget your install time realistically. Engineering departments are notorious for underestimating the time needed to re-cable studios (thanks to Operations Manager, Joe Holland, this was never an issue at KTVE). And graphic departments are notoriously late finishing, rendering, loading and testing a new graphic look.
  • Budget your rehearsal time realistically. New sets, graphics and music demand plenty of rehearsal time for your team to kick out old habits and acquire new ones. Allow at least a week if you want to ensure a flawless debut. Be sure to rehearse all your talent (don’t forget fill-ins and part timers) in every new shooting position, including down the line tosses and chromakey wall.
  • Soft launch your new look. Don't buy a bunch of newspaper ads hailing the arrival of your improvements, as they may force you to debut before you're fully ready. Instead, shoot for a Tuesday and then be ready to slip it a few days to be sure your entire team is ready. KTVE’s switcher began smoking the day before its proposed debut date!
  • KISS on your launch. You can always add fancy camera moves and more sophisticated graphics in a week or two once your team has the basic repertoire down. Your viewers won't know what they're missing!

Contact Dennis Kendall for more conversation about the UNMO project at KTVE.