“I thought you did a tremendous job helping to "turn us around" and start winning the early newscasts again. And you did it without uttering a negative word to anyone, which is quite an accomplishment for a news consultant! In addition, your coaching pointers really helped me in my on camera look and presence.”

“Many thanks for your helpful and encouraging advice. Having worked with quite a few consultants in the past, I can say assuredly that this was my most gratifying experience yet. Your honesty tempered with sensitivity made it a lot easier to hear the criticism. You seem to intuitively understand how hard it is for people to hear what it is they are “doing wrong.” I never quite understood why other consultants didn’t “get” that, but you are clearly a skilled and humane communicator.”

“I've never written a personal note to a coach...I've never been critiqued by any I respected, until now. You motivated me and enlightened me and truly made a difference in just ONE visit.”

“You have a great 'take' on our responsibility as communicators, as well as journalists. It's like a dam opened up in me after our session.”

“Thank you for your [written] recommendations, as well. I'd taken a few pages of notes during our last two sessions, but it's really helpful to have it all spelled out succinctly. It's also helpful to know the "cause and effect"...for instance, if I push too hard, my voice will constrict and sound strained and over-enunciated. But if I speak naturally and lower the volume, my pitch will automatically settle into a lower register.”

“I hope the powers that be decide to bring you back for more of your excellent coaching. In the meantime, if you'd like any "testimonials" from me as a satisfied on-air customer, I'd be happy to provide some.”

“Andy and I are having fun already! I’m really pleased with the progress of the show, and our numbers are reflecting the sense of ease with which we are trying to approach the copy. Your suggestions have been very helpful, mostly because they are actually things I can DO, and because they were very clear.”

“I just wanted to say it was great seeing you again and thank you for putting my delivery of news into perspective. This morning, checking my e-mails, I came across one from a good friend of mine who is a producer in a nearby market who happened to be watching last week. He complimented me and said I sounded calm and confident and how did I do that?? That's thanks to you and I told him so!”

Sample client comments from managers.